Life Sciences: J&J Innovative Medicine (Janssen Pharmaceuticals) – CRM platform migration (2024-2026)


https://www.jnj.com/innovativemedicine/

https://jnjmedicalcloud.ru/

For its Russian and Kazakhstan division, Johnson & Johnson Innovative Medicine successfully migrated its CRM from Salesforce to the local solution “ELMA365”.

This transition ensured full compliance with Russian data laws (Federal Law No. 152-FZ) and EU-sanctions requirements while preserving critical sales, service, and customer management functionalities for the local market.